Refund Policy

Refunds

• Ask within seven days of a payment and it is refunded in full, no questions asked.
• After seven days, write to us anyway. Requests are considered individually, and a paid feature that does not do what its page described is refunded whenever you notice it.

Cancelling a subscription

Cancel at any time from your account, which opens the payment provider’s portal. Cancelling stops the next charge and keeps the period already paid for, so access ends on the date it was already due to end, not the day you cancelled.

How to request a refund

Write to [email protected] with the email address used at checkout and the date of the payment. Requests are approved or declined within three working days.

Chargebacks

Please contact us before raising a chargeback. A chargeback takes several weeks and incurs a fee; an email is answered within three working days and returns the same amount.

Changes to this policy

This page may be updated. The terms that apply to a purchase are the ones published on the date it was made.